Call Center - City Services Consultancy Dubai UAE

General information

City Services Consultancy (CSC) is an ISO 9001:2008 certified consultancy firm founded in Dubai, United Arab Emirates in 2006. CSC Offers effective software solutions like Helpdesk Management System, Call Centre Managed services, Case Management System, and Vehicle Tracking System. CSC is focused on provide high quality services including outsourcing services, managed services, and professional consultancy services including projects management throughout the United Arab Emirates.

Our Differentiators:

· Global Competencies – CSC has a transcontinental presence across UAE, Jordan and Canada that brings global competencies, and satisfied customer record across the globe.

· Long Term Relationships – CSC believes in building trust through long-term client relationships. Client Satisfaction is their core value and enables them to achieve a high percentage of repeated business.

· Operational Excellence – It provides operational excellence at the forefront of solution delivery through industry accepted and proven processes of International Standards.

· Service Value Chain – It is committed to complete the service value chain with equal importance and focus on all the phases through requirement analysis. Designing, building, and running is all a part of supporting the project engagement.

· Program Management – It ensures complete ownership of the program through strong association and Partnering with its clients so that its programs are at a low failure risk. It follows defined controlling and monitoring processes for the program progress. Through utilizing project metrics and regular timely communication, they take the burden of project management off the clients shoulders to provide them with complete peace of mind over the program success.

· People –
CSC firmly believes that their people are the core strength. With this mindset
and principle of operation, they have been able to hire and retain the industries best technology and domain.